Coordinating Care through Case Consultations
At Mile High Psychology, safeguarding the privacy and confidentiality of our clients is paramount. We adhere to the following guidelines for case consultations to uphold our commitment to patient privacy.
Authorization Required
Providers or attorneys seeking case consultations must provide a valid, written authorization from the client. We cannot proceed without proper authorization.
Current and Former Clients
If you are a current or former client of Dr. Rob Leach or Laura Leach and need to coordinate care with another provider, please contact us directly. Reach out to your therapist now.
Treating Providers and Attorneys
We gladly collaborate with treating providers and case managers for mutual clients, including communication with attorneys and other professionals.
The first step is to obtain a valid, client-signed written authorization. We cannot engage in discussions about a mutual client until we possess this authorization. If the client contacts us directly, we are pleased to initiate the process. Alternatively, if you already have an authorization on file, you can send it to us using these methods:
- Access secure document upload using this link. If you need the password, please contact us via phone or email.
- If we have communicated by email previously, our email signature includes a link for uploading documents.
- Mail the authorization to our Denver office:
Mile High Psychology
999 18th St., Ste 3000
Denver, CO 80202
Client Notification
Upon receiving a valid authorization, we take the necessary steps to contact our mutual client prior to any case consultation. We want to understand our client’s intent for authorizing a consultation and the purpose behind it. Please note that this process may require 2–3 weeks.
Not Hearing Back from Mile High Psychology
If you haven’t received a response from us, please verify that your client is indeed under the care of either Dr. Rob or Laura Leach. We receive requests for case consultations from individuals who are not our clients, and we cannot assist in such instances.
Please be aware that there are several mental health and healthcare entities with a similar name to ours. Additionally, please note that we do not provide medication management services.
We recommend reaching out to the client directly and confirming the receipt of psychological services from Dr. Rob Leach or Laura Leach.
If you’ve sent an authorization and haven’t received a response, it’s likely that the individual is not our client. However, if you’ve confirmed the client’s connection to Dr. Rob or Laura Leach, please do not hesitate to contact us again.
Coordinating Care with Your Needs in Mind
At Mile High Psychology, our foremost concern is the well-being and privacy of our clients. We deeply value your understanding and cooperation in adhering to these procedures.