Release of Mental Health Records
At Mile High Psychology, we take the privacy and confidentiality of our clients seriously. To ensure we uphold our commitment to patient privacy and comply with their wishes, we follow these guidelines for releasing mental health records to third parties.
Authorization Required
Providers or agencies requesting access to mental health records must submit a valid, written authorization from the client. We are unable to proceed without proper authorization.
Please mail signed authorizations to the following address:
Mile High Psychology
999 18th St. Ste. 3000
Denver, CO 80202
Authorized agencies can securely submit authorizations via our document portal: Upload Now.
Client Notification
Upon receiving a valid authorization from third parties, we take the necessary steps to contact the client. During this communication, we discuss which records they would like to release and the purpose behind it. Please note that this process may take 2–3 weeks.
Not Hearing Back from Mile High Psychology
If you haven’t received a response from us, please verify that your client is indeed under the care of Dr. Rob Leach. We receive requests for mental health records from individuals who are not our clients, and we cannot assist in such cases.
Please note that there are other mental health practices in the Denver area whose names begin with “Mile High.” If you are seeking records for a person you believe received services from a provider with a similar name, you may wish to search for those practices directly to verify whether care was provided there.
We recommend contacting the client directly and confirming if they receive psychological services from Dr. Rob Leach. Additionally, please note that we do not provide medication management services.
Important Note About Dr. Laura Leach
As of January 1, 2025, Dr. Laura Leach is no longer affiliated with Mile High Psychology.
If you believe your client may have received services from Dr. Laura Leach, please contact her directly at 720‑988‑7867.
Thank you.
Repeated Attempts
If you have sent an authorization for medical records and haven’t received a response, please avoid daily calls with the same message. In such instances, there is a high probability that the individual is not our client. However, if you have confirmed with the client that they receive services from Dr. Rob Leach, please feel free to contact us again.
Coordinating Care with Your Needs in Mind
At Mile High Psychology, our primary concern is the well-being and privacy of our clients. We appreciate your understanding and cooperation in following these procedures.
At the heart of patient-centered care is the commitment to meet the needs of each individual patient.
Dr. Elizabeth Teisberg